Legal
Privacy and data use
Medical images and reports are sensitive. This page explains what we collect, why, and what you are agreeing to when you tick the permission box.
What we collect
- Your contact details: name, email and, if you give it, phone number and age.
- The clinical information you type into the form.
- The files you upload: scan images, the report you received and any previous exams.
Why we use it
Solely to produce and deliver your second opinion report, to contact you about your case, and to keep the records that professional practice requires. We do not sell your information, and we do not use it for advertising.
Where it is stored
Uploaded files and your request details are stored in our secure cloud storage, in a folder created for your case. Access is limited to the reviewing radiologist and the staff handling your request.
The permission you give
Before any file is uploaded you are asked to agree to the terms and to give explicit permission for your personal and health information to be processed for this purpose. Without both, the form will not submit.
How long we keep it
We keep case material for as long as professional and legal record-keeping requires, then delete it. You can ask us to delete your material earlier, unless we are required to retain it.
Your rights
- Ask what we hold about you and receive a copy.
- Ask us to correct anything inaccurate.
- Withdraw your permission and ask for deletion.
Applicants
If you apply through the careers page, we store your details and attachments only to assess your application and to contact you about it.
