Terms and conditions

Terms of Use

These Terms of Use (the "Terms"), together with the Privacy Policy and the Cancellation and Refund Policy (collectively, the "Agreement"), govern access to and use of the Opinion Radiology platform offered at or through https://www.opinionradiology.com (the "Platform"), enabling the remote provision of second opinion radiological consultation services (the "Services") by qualified radiologists (the "Service Providers").

The Agreement is a legally binding, enforceable agreement between Opinion Radiology and its affiliates and you, a Patient of the Platform and Services ("Patient," "you," or "your"). If you are entering into the Agreement on behalf of a patient requiring second-opinion consultation services, you hereby represent that you have the authority to bind said patient to the terms of the Agreement, in which case the term "Patient" shall refer to said party and/or the patient, as applicable. The Patient and OPINION RADIOLOGY shall be referred to herein as a "party" and collectively as the "parties."

ACCEPTANCE OF THE AGREEMENT: BY INTERACTING WITH THE PLATFORM, CLICKING TO ACCEPT OR AGREE TO THE TERMS WHEN THAT OPTION IS MADE AVAILABLE TO YOU, UPLOADING FILES, OR OTHERWISE, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE AGREEMENT AND AGREE TO BE BOUND BY IT. IF YOU DO NOT AGREE TO ANY OR ALL OF THE TERMS OF THE AGREEMENT, PLEASE DO NOT INTERACT WITH THE PLATFORM. YOU HEREBY WAIVE ANY APPLICABLE RIGHTS TO REQUIRE AN ORIGINAL (NON-ELECTRONIC) SIGNATURE OR THE DELIVERY OR RETENTION OF NON-ELECTRONIC RECORDS, TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW.

The Platform is offered and made available to Patients who are at least 18 years of age and of legal age to enter into a binding contract. If you are under 18 but at least 13 years of age, you may use the Platform and Services only through an account belonging to a parent or legal guardian, with their express permission. If you are under 13 years of age, you are not permitted to use the Platform or Services. By accessing the Platform, you represent and warrant that you meet all the aforementioned eligibility requirements. If you do not meet all these requirements, you must not access or use the Platform.

OPINION RADIOLOGY Customer Support is available 24/7, 7 days a week and 365 days a year, here. If you have any questions regarding the Platform, the Services, or the agreement, please contact the OPINION RADIOLOGY Customer Support team at: info@opinionradiology.com

Amendments: OPINION RADIOLOGY reserves the right to amend these Terms from time to time, at its sole discretion. The most recent version will be available via the Platform, as indicated by the "Last Updated" heading. In the event of any material changes that are not directly required by law or made solely for your benefit, OPINION RADIOLOGY will notify you in advance via your email address. Your continued use of the Platform following the posting of any changes by OPINION RADIOLOGY constitutes your acceptance of such changes. If you do not agree to the updated Terms, do not access the Platform.

CLASS ACTION WAIVER: THESE TERMS CONTAIN A BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISION (SET FORTH BELOW) THAT AFFECTS YOUR RIGHTS UNDER THE AGREEMENT AND REGARDING ANY DISPUTE BETWEEN YOU AND OPINION RADIOLOGY. THIS PROVISION STIPULATES THAT ALL DISPUTES BETWEEN YOU AND OPINION RADIOLOGY RELATING TO THE AGREEMENT OR YOUR USE OF THE PLATFORM AND SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION. THEREFORE, YOU AGREE TO WAIVE YOUR RIGHT TO GO TO COURT (INCLUDING CLASS ACTION PROCEEDINGS) TO ASSERT OR DEFEND YOUR RIGHTS UNDER THE TERMS OF USE (EXCEPT FOR MATTERS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT). YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT BY A JUDGE OR JURY.

DATA SECURITY

The information you provide to us through the process will be handled in accordance with our Privacy Policy. Please note that, to the extent you submit data on behalf of a Patient, you hereby acknowledge that you are providing OPINION RADIOLOGY and the Healthcare Professionals with the Patient’s Personal Data and/or Sensitive Data (as defined under applicable data protection laws and Opinion Radiology’s Privacy Policy) and that you possess all necessary authorizations and consents to disclose and transfer such information to OPINION RADIOLOGY and/or the Healthcare Professionals.

You hereby acknowledge and agree that any information provided on the platform is accurate, up-to-date, and complete. You are fully responsible for maintaining the confidentiality of your credentials. You agree to notify OPINION RADIOLOGY immediately of any actual or suspected disclosure.

PATIENT OR LEGAL REPRESENTATIVE DISCLAIMER

By accepting the terms of use, you agree to the following:

that I have requested the physicians at Opinion Radiology to arrange a remote consultation session for me regarding the condition described above.

Through this consultation session, Opinion Radiology will provide me with the physicians' conclusions. The physicians at Opinion Radiology will reach these conclusions based solely on the information provided by me or my physician.

Opinion Radiology bears no responsibility for the accuracy or completeness of this information or for any errors in its transmission.

Furthermore, I acknowledge that:

1. The Second Opinion is not issued for legal or medical purposes. The remote consultation session neither replaces nor supplements the initial medical examination performed by the physician through a physical examination of the patient.

2. The absence of a physical examination limits the physicians' ability to obtain full information regarding the patient's clinical condition.

3. Clinical recommendations provided during the remote consultation session are necessarily based on the information supplied to the physician and are advisory in nature.

I authorize my physician and any other person or entity to disclose any information regarding my health—including my medical history, current complaints, and laboratory and diagnostic data—to any of the associates of Opinion Radiology. Opinion Radiology is authorized, at its discretion, to receive any such records and information.